Delivery & Collection Information

We dispatch orders Tuesday to Friday for purchases placed before 10:30am.

  • Orders placed after 10:30am on Friday will be shipped the following Tuesday.

  • No dispatches on weekends (Saturday or Sunday).


Local Collection – Click & Collect

Free Click & Collect is available from our Prestatyn shop.

  • Please pre-arrange your collection time and date with us to ensure your order is ready.


Delivery Options & Pricing

We currently offer Royal Mail 24 Tracked services:

  • Small Parcel (up to 1.5kg) – £4.99

  • Medium Parcel (up to 3kg) – £7.99

Need a different delivery option or have a special request?
Give us a call on 01745 852954 or email hello@thelittlecheesemonger.co.uk – we're happy to help!


Alcohol Orders

Please note: Age verification (18+) is required for any orders containing alcohol, both at checkout and upon delivery.


Helpful Tips for a Smooth Checkout

Payment providers (like PayPal) may autofill or default to old addresses. To avoid hiccups:

  • Double-check your shipping address before finalising your order.

  • Look out for settings like "Use billing address as shipping address" – they can be easy to miss!

  • If you need to change your address after ordering, please call us as soon as possible.


Need to Update Your Address?

We're here to help.

  1. Call us during shop hours (Mon–Sat, 9:30am–5:00pm) on 01745 852954.

  2. The sooner the better – once orders are dispatched, changes aren’t possible.

  3. Watch for PayPal defaults or other payment quirks.

  4. Take a moment to confirm all order details before hitting “submit.”

Emailing us? During busy periods, please allow up to 5 working days for a response.

 

Still have questions?
We’re always happy to help make your order perfect. Reach out any time.