Order Delivery Information
Dispatch Schedule
- Chilled Courier Orders: Dispatched Monday to Thursday if ordered before 10:30am (after results on being dispatched following day).
- Ambient Items (jars, drinks, crackers, confectionery, not cheese):Dispatched Monday to Friday if ordered before 10:30am (after results on being dispatched following day).
- No Saturday or Sunday Deliveries, Unless pre-arranged for local orders only.
Delivery Pricing
Local Delivery & Collections:
- Click & Collect: Free (Please pre-arrange a date and time for collection)
- 7 Mile Radius (Prestatyn, Gronant, Rhyl, Dyserth, Rhuddlan): Free (Based on an automated 5-mile radius from the shop)
Courier Services:
- Courier Collection Time: 10:30 AM (Orders placed after this time may be collected the following day)
Delivery Options:
- Small Parcels (up to 1.5kg) Royal Mail Tracked: £3.99 (Allow 3 working days)
- Next Weekday Delivery: £7.99 (up to 15kg; ideal for fast cheese delivery *May take longer if items are out of stock)
- Heavy Parcels Next Day Delivery:*£10 (15kg to 20kg)
For additional delivery options or queries about your order, please call if urgent: 01745 852954 or email us at cheese@thelittlecheesemonger.co.uk. We are happy to assist you.
**Important:** Age verification (18+) required for ordering and delivery of alcohol.
Top Tip!
Different payment providers have different settings. Take your time to check through to avoid missing settings like "use billing address as shipping address". Example below...
**Address Change Assistance**
1. **Reach Out**: To update your shipping address, please give us a call during shop hours (9.30-5pm). We're here to help! 01745852954
2. **Prompt Action**: Notify us as soon as you need an address change by calling.
3. **Payment Considerations**: Note that with certain payment methods like PayPal, address defaults can occur during checkout. Take your time to confirm all is correct before submitting.He
4. **Double-Check**: Always confirm that your order address is good to go before your order takes off.
5. **Email Response Time**: Just so you know, during busy times, email responses may take up to 5 days. Thanks for your patience!
Feel free to reach out with any questions or concerns – we're here to make your shopping experience smooth and enjoyable!
